> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I choose my phone number when I sign up?

# Can I choose my phone number when I sign up?

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/h60nr0_gsl7yu.png =632xauto)

Once your account is successfully activated, your phone number will be automatically assigned based on the service area in Canada.

It is not possible to choose a specific phone number during activation, as numbers are assigned according to the available inventory in each region.

However, PhoneBox allows you to change your phone number one time for free.
[How to change your phone number](https://phonebox.crisp.help/en/article/how-can-i-change-my-phone-number-10n5qn4/) 

---

# Do you still need help?

Are you looking for different information about PhoneBox? You can visit the [support section](https://phoneboxmobile.ca/support) and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via [services@gophonebox.com](mailto:services@gophonebox.com) or toll-free: 1-855-886-0505.