> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Activate Your eSIM with EID


# **Activate your PhoneBox service easily using eSIM.**

To ensure a smooth activation process, please make sure you are connected to a **stable Wi-Fi network.**

Once the eSIM is ready, you will receive a notification on your device.

|| To activate your eSIM, please share your EID with our Customer Support team. You can find your EID by dialing \*#06# on your phone

###### iOS / iPhone 
1. Go to Settings > Cellular > Add eSIM
2. Follow the on-screen instructions

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/1mj0l564_1olmot0.png =1098xauto)


###### Android / Samsung Galaxy
1. Go to Settings > Networks > SIM manager  > Add eSIM
2. Follow the on-screen instructions 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/1mj0l565_4x44mk.png =1000xauto)


###### Google Pixel
1. Go to Settings > Network & internet 
2. Tap “+” button next to Mobile network
3. Tap “**Download a SIM instead**”
4. Follow the on-screen instructions


# Do you still need help?
Are you looking for different information about PhoneBox? You can visit the[ __support section__](https://phoneboxmobile.ca/support) and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via [__services@gophonebox.com__](mailto:services@gophonebox.com) or toll-free: 1-855-886-0505.