> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Change Your PhoneBox Monthly Plan

# Change Your PhoneBox Monthly Plan

You can change your plan directly through the PhoneBox website or mobile app.

A Monthly plan follows our fixed billing cycle, which runs from the 2nd of each month to the 1st of the following month. This means that your new plan will take effect on the 2nd of the next month.

Plan change requests submitted on or before the 26th of the current month will be applied to the following month. Requests submitted after the 26th will take effect one month later (the month after next).

| A Plan Adjustment Fee appears when you change your plan and the new plan price differs from your previous plan. [What is plan adjustment fee](https://phonebox.crisp.help/en/article/what-are-those-interest-plan-adjusment-and-reactivation-fee-appear-on-my-montly-plan-invoice-new-109aomt/)

### **Step-by-Step Guide to Change Your Plan**

**[PhoneBox App]**
If you haven't downloaded the PhoneBox app yet, install it here 
[__iOS__](https://apps.apple.com/ca/app/phonebox-canada/id6503991715) / [__Android__](https://play.google.com/store/apps/details?id=com.phoneboxexpo.SelfServe2024&pcampaignid=web_share)

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_2d5hks.png)

**[Self-serve online]**
[__Go to the PhoneBox website__](https://myaccount.gophonebox.com/)
If you don’t have an account, please create one first. You can easily sign up using your email address.

1. On the Home page, click [Plan Change]
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_1ri4pi5.png)


2. Select the plan you want to switch to
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_244rsk.png)


3. Review the plan details and click [Select this plan]
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_po6kcf.png)

4. Click [Request Plan Change] to submit your request
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_adg16d.png)
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# Do you still need help?
Are you looking for different information about PhoneBox? You can visit the[ __support section__](https://phoneboxmobile.ca/support) and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.