> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Check Your Balance and Pay a Monthly Plan Bill

# **How to Check Your Balance and Pay a Monthly Plan Bill**

Check your current balance and pay your monthly bill directly through your PhoneBox account. 
Your monthly invoice is issued on the 15th and please make sure to complete the payment before the 25th to avoid any interruption to your mobile service.
If you'd like, you can also set-up the auto-payment.
[How to set up /  change your auto-payment method](https://phonebox.crisp.help/en/article/register-for-an-auto-payment-1t6lp6b/)

**Accepted Payment Methods**
* **Credit card**
* **Debit card**
* **Google pay**
* **Paypal**
* **Wechat Pay**
* **Alipay**
* **Apple pay**

**Step-by-Step Guide to Check Your Balance and Pay Your Bill**

**[PhoneBox App]**
If you haven't downloaded the PhoneBox app yet, install it here:
[iOS](https://apps.apple.com/ca/app/phonebox-canada/id6503991715) / [Android](https://play.google.com/store/apps/details?id=com.phoneboxexpo.SelfServe2024&pcampaignid=web_share) 

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/y0huejm_bxjvf6.png)

**[Self-serve online]**
[Go to the PhoneBox website](https://myaccount.gophonebox.com)
If you don’t have an account, please create one first. You can easily sign up using your email address.

1. Check your balance in the Billing page and Click [Pay bill] 
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_1ofejf.png =811xauto)

2. Click [Go to Payment Page]
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_1x47ymw.png =815xauto)

3. Select a payment method and complete your payment
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_kxhlpg.png =806xauto)

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# Do you still need help?

Are you looking for different information about PhoneBox? You can visit the[ __support section__](https://phoneboxmobile.ca/support) and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.