> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Edit Your Profile on Your PhoneBox Account

# How to Edit Your PhoneBox Profile

You can update your profile information anytime through your PhoneBox account.
Changes to your name, address, email, and password can be made quickly and easily on the Profile page.

|| If you update your email address in the middle of a billing term, some system notifications may or may not be delivered to your new email depending on the timing of the change.

### Step-by-Step Guide to Edit Your Profile

**[PhoneBox App]**
If you haven't downloaded the PhoneBox app yet, install it here:
[__iOS__](https://apps.apple.com/ca/app/phonebox-canada/id6503991715) / [__Android__](https://play.google.com/store/apps/details?id=com.phoneboxexpo.SelfServe2024&pcampaignid=web_share)

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_1hkbapj.png =983xauto)


**[Self-serve online]**
Go to the PhoneBox website: [**__https://myaccount.gophonebox.com__**](https://myaccount.gophonebox.com)
If you don’t have an account, please create one first. You can easily sign up using your email address.

1. Go to the **Home** page and select **“Profile Change.”**
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_m164xz.png)


2. Select the information you want to update and save it.
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_1pnvf1s.png)
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# Do you still need help?
Are you looking for different information about PhoneBox? You can visit the[ __support section__](https://phoneboxmobile.ca/support) and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.