> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Pay Your Phone Bill Through Online Banking

# Phone Bill Online Banking Payment Guide

You can pay your PhoneBox bill through **online banking** with most Canadian banks.
When setting up the payment in your bank’s bill payment system, please enter the following information:

* **Payee Name:** PhoneBox
* **Account / Customer Number:** Your PhoneBox account number
 (This can be found on your monthly invoice or in your activation email.)

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_138fo9t.png)


|| [Important Note] Online banking payments usually take 1–3 business days to be processed by your bank. Please allow sufficient time to avoid late payments.

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# Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via [services@gophonebox.com](mailto:services@gophonebox.com) or toll-free: 1-855-886-0505.