> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Select or Change Your PhoneBox Activation Date

# [How to Select or Change Your PhoneBox Activation Date](https://phoneboxmobile.ca/support)

### **1. Select Your Activation Date**

When you submit your activation request, you can choose the date you want your service to start.
For instructions on how to submit your activation request, please refer to the video below.

${youtube}[Activation](JkG8sfUAv98)
Your service will be activated on the date you selected, and your phone number will be assigned on that day.

### 2. Changing Your Activation Date

If you need to start your service earlier or later than planned, please contact Customer Support before your scheduled activation date.
[How to Contact PhoneBox Customer Support Team](https://phonebox.crisp.help/en/article/how-to-contact-customer-service-at-phonebox-1ifk481/)

Please kindly note that the service fee will be prorated based on the updated service period and applied to your account balance.


---

# Do you still need help?

Are you looking for different information about PhoneBox? You can visit the [support section](https://phoneboxmobile.ca/support) and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via [services@gophonebox.com](mailto:services@gophonebox.com) or toll-free: 1-855-886-0505.