> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://phonebox.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# [USA] How to Extend your US Plan

# **How to Extend your US Plan**


You can easily request an extension through the PhoneBox Self-Serve website or mobile app. Extending your plan will add one more service term (30 days) to your account. 

If you'd like, you can also enable auto-payment so your plan renews automatically.
[How to set up /  change your auto-payment method](https://phonebox.crisp.help/en/article/am-i-able-to-set-up-automatic-payments-1eqrjw7/)

${color}[#ff0000](**Important Note**)
* Cancellation or refund is not possible after payment for the extended service period has been completed.
* If payment is not completed by the last day of your current term, your service will be automatically terminated.


### Step-by-Step Guide to Extend your plan

[PhoneBox App]
If you haven't downloaded the PhoneBox app yet, install it here:
[Download PhoneBox iOS App](https://apps.apple.com/ca/app/phonebox-canada/id6503991715]) 
[Download PhoneBox Android App](https://play.google.com/store/apps/details?id=com.phoneboxexpo.phoneboxfrontend&hl=en_CA)

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_1ogdo83.png)


[Go to the PhoneBox website](https://apps.apple.com/ca/app/phonebox-us/id6446149914)

1. On the Home page, click [Extend]
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_14o1u7d.png)


2. Check the payment detail and click [Confirm]
![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_48y6ol.png)


3. Proceed with the payment to complete your extension.
If you want to set your credit card as auto-payment method, click the check-box [Save this card for automatic plan extensions]

![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/7/f/e97fa78d32cc9800/image_1y7o8gi.png)


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# Do you still need help?

Are you looking for different information about PhoneBox? You can visit [the support section](https://www.phoneboxmobile.com/support), select the USA flag and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via [services@gophonebox.com](mailto:services@gophonebox.com) or toll-free: 1-855-886-0505.
