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> Use this file to discover available pages before exploring further.
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# [USA] How to Terminate Your PhoneBox Number  

# How to Terminate Your PhoneBox Number  

Your plan will terminate automatically when the plan expires. You can check your plan’s end date on your Self-Serve account.  
Once terminated, you will no longer be able to use the same SIM or phone number.

* [PhoneBox Self-serve online ](https://myaccount.phoneboxmobile.com/)
* [PhoneBox iOS App](https://apps.apple.com/ca/app/phonebox-us/id6446149914) 
* [Phonebox Android App](https://play.google.com/store/apps/details?id=com.phoneboxexpo.SelfServe2024&pcampaignid=web_share)  

If you have auto-extension enabled, please make sure to remove it before your current term ends. Otherwise, your plan will be automatically extended.
You can verify and manage your auto-extension settings under the **Profile** page.
[How to delete your auto-payment method:](https://phonebox.crisp.help/en/article/am-i-able-to-set-up-autothmatic-payments-1eqrjw7/)

A refund is only eligible if the account cancellation request has been submitted **before the next term starts**.
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# Do you still need help?

Are you looking for different information about PhoneBox? You can visit [the support section](https://www.phoneboxmobile.com/support), select the USA flag and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via [services@gophonebox.com](mailto:services@gophonebox.com) or toll-free: 1-855-886-0505.