How can I top up more data?

As a prepaid user, you will have a certain amount of data that can be used throughout your 30-day period. Once you have used up all of those data, the speed will be reduced to 2G speed until the next term unless you add more to your account. It can be done with just a few simple steps.

First, log into your online account via this direct link, which will navigate you to the home page. On the left-hand side of the page, you will be able to see your up-to-date data consumption in both percentage and numerical information. Below the section, you will find the button "Add Data."

Once you click the button, you will be redirected to the payment page. After the payment is successful, you can enjoy your top-up data on your current prepaid cycle.

Another option is to proceed with the data top-up through PhoneBox mobile application, which can be found on the Google Play store or App store, depending on your device model.

*Data top-up rate is US $10 per 1GB of data.

*Data top-up is non-refundable.

*Data top-up can't be brought forward to the next cycle.

Case Example:

John had purchased one of PhoneBox's prepaid plans with a US $35.00 - 8GB plan. Since John works in a remote place, mobile data is the main source of web browsing and application usage for him instead of WiFi. In the middle of his prepaid term, John had already used up all his 8GB. John then logged into his online account via PhoneBox mobile application and successfully topped up 3GB of additional data for the rest of his prepaid term.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section, select the USA flag and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 13/01/2025