**How does eSIM activation work?

With eSIM, you are able to avoid waiting for an actual SIM card to be shipped out to your address. An eSIM QR code will be provided directly via the registered email address on your service starting date.

It is important to make sure that your device is compatible before selecting eSIM as your activation method. If you doubt the device's compatibility, check the guideline provided directly on the activation page or visit our website and select Support.

Please note that once your account is activated and the QR code has been scanned into one of the devices you chose to use an eSIM with, you cannot transfer the same QR to any other device.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

An eSIM QR code will be provided to you directly via registered email address on your service starting date. It is important to always make sure that your device is compatible before selecting eSIM as your activation method. If you have any doubt in regards to the device compatibility, simply check the guideline provided directly on the activation page or visit our website at www.gophonebox.com and select Support.

Updated on: 10/10/2024