Activate your PhoneBox service easily using eSIM.

To ensure a smooth activation process, please make sure you are connected to a stable Wi-Fi network.

Activate Your eSIM with QR code 

Once your eSIM is ready, we will send the eSIM QR code to your email.

iOS / iPhone 

1. Go to Settings > Cellular > Add eSIM
2. Scan the QR code on your email
3. Tap Add Cellular Plan
4. Follow the on-screen instructions

Android / Samsung Galaxy

1. Go to Settings > Networks > SIM manager  > Add eSIM
2. Scan the QR code on your email
3. Tap Add mobile plan.
4. Follow the on-screen instructions 

Google Pixel

1. Go to Settings > Network & internet 
2. Tap “+” button next to Mobile network
3. Tap Download a SIM instead.
4. Scan the QR code on your email and follow the on-screen instructions

Activate Your eSIM without QR code (activate with EID)

You can also activate your eSIM without scanning a QR code by using your device’s EID. In this case, the eSIM will be delivered directly to your phone.

Once the eSIM is ready, you will receive a notification on your device.

iOS / iPhone 

1. Go to Settings > Cellular > Add eSIM
2. Follow the on-screen instructions

Android / Samsung Galaxy

1. Go to Settings > Networks > SIM manager  > Add eSIM
2. Follow the on-screen instructions

Google Pixel

1. Go to Settings > Network & internet 
2. Tap “+” button next to Mobile network
3. Tap “Download a SIM instead”
4. Follow the on-screen instructions

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 26/12/2025