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How to Change Your PhoneBox Prepaid Plan

Change Your PhoneBox Prepaid Plan

You can change your plan directly through the PhoneBox website or mobile app.

A prepaid mobile plan works for 30 days, and any new plan you select will take effect after your current term ends.

[Note] For prepaid plans, payment must be completed before the new plan can be applied.

Step-by-Step Guide to change your prepaid plan

[PhoneBox App]

If you haven't downloaded the PhoneBox app yet, install it here:

iOS / Android

[Self-serve online]

Go to the PhoneBox website: https://myaccount.gophonebox.com

If you don’t have an account, please create one first. You can easily sign up using your email address.

On the Home page, click [Plan Change]

Select the plan you want to switch to

Review the plan details and click [Select this plan]

Confirm the details and proceed with the payment.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 06/03/2026

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