Are all devices compatible with eSIM?

Before purchasing a PhoneBox eSIM, please follow the steps below to confirm whether your device supports eSIM. 

Important Note

Device compatibility with eSIM can vary depending on the device model, region of purchase, or the original carrier the phone was locked to.

How to Check if Your Phone Is eSIM Compatible

Check in Your Device Settings

• iPhone

Go to Settings > Cellular.

If the “Add eSIM” option is available, your device supports eSIM activation.

• Android / Samsung Galaxy

Go to Settings > Connections > SIM Manager.

If the “Add eSIM” option appears, the device is eSIM-compatible.

• Google Pixel

Go to Settings → Network & internet → SIMs.

If “Add SIM” or “Set up an eSIM” is displayed, the device supports eSIM functionality.

Check via Dial Code

Open your phone’s dial pad.

Enter *#06#

• If an EID number is displayed, your device generally supports eSIM. 
• If no EID is shown, the device may not support eSIM, or eSIM may be disabled due to region or carrier restrictions

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 03/03/2026