Articles on: [Canada] Managing your Account

How to Check Your Balance and Pay a Monthly Plan Bill

How to Check Your Balance and Pay a Monthly Plan Bill


Check your current balance and pay your monthly bill directly through your PhoneBox account. 

Your monthly invoice is issued on the 15th and please make sure to complete the payment before the 25th to avoid any interruption to your mobile service.

If you'd like, you can also set-up the auto-payment.

How to set up /  change your auto-payment method


Accepted Payment Methods

  • Credit card
  • Debit card
  • Google pay
  • Paypal
  • Wechat Pay
  • Alipay
  • Apple pay


Step-by-Step Guide to Check Your Balance and Pay Your Bill


[PhoneBox App]

If you haven't downloaded the PhoneBox app yet, install it here:

iOS / Android



[Self-serve online]

Go to the PhoneBox website

If you don’t have an account, please create one first. You can easily sign up using your email address.


  1. Check your balance in the Billing page and Click [Pay bill] 


  1. Click [Go to Payment Page]


  1. Select a payment method and complete your payment



Do you still need help?


Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.


Updated on: 06/03/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!