How to Reach PhoneBox Customer Service

Our PhoneBox Customer Support team is available 24 hours a day, 7 days a week to assist you.

Please feel free to contact us using any of the methods below.

You may contact us in the language you are most comfortable with. (Availability and support hours may vary by language.)

• English, French, Spanish, Hindi, Portuguese, Chinese, Korean, Japanese, Persian, Vietnamese, Tagalog (Filipino)

Primary Contact Methods (24/7)

• Toll-Free Number: 1-855-886-0505
• Text Message: 1-855-495-2055
• Email: services@gophonebox.com
• Live Chat: Click the blue chat bubble on the bottom-right corner of our website

(Also available in the PhoneBox Canada mobile app)

Messenger Apps

The following messaging platforms are available 7 days a week during the hours below:

Operating Hour : 9:30 AM – 6:00 PM (PST)

• WhatsApp: +1 (403) 966-2412
• LINE: @PhoneBox Canada/US
• KakaoTalk: PhoneBox (Plus Channel)
• WeChat: PhoneBox Official

You can also reach us via Facebook, Instagram, and Twitter for general inquiries and updates.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 05/03/2026