How to reactivate my services from being suspended?

This function is only valid for a Monthly Plan.

You can reactivate your SIM card through our customers service channel . The reactivation fee will be applied $20+tax.

• Any payment made later than the due date will incur a 5% interest fee, which will appear on the next invoice.
  
• If we do not receive payment, we need to Suspend the account on the 1st of the following month.
• Terminate the account on the 10th of the same month.

• If your service is suspended due to an unpaid bill, you can contact us to check if restoration is possible.
• Please note that a reactivation fee of $20 + tax will apply.

You can visit support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 04/06/2025