How do I reactivate my suspended service?

This option is only available for Monthly Plans.

You can reactivate your service by contacting our customer service team. A reactivation fee of $20 + tax will apply. 

Payment Timeline and Consequences:

• Any payment made after the due date each month 25th will incur a 5% interest fee, which will appear on your next invoice
• If payment is not received, your account will be suspended on the 1st of the following month
• Your account will be Fully terminated on the 10th of the same month, the number might no longer be used.

For Suspended Accounts: If your service is suspended due to an unpaid bill, contact us to check if restoration is possible. A reactivation fee of $20 + tax will apply.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 24/11/2025