Articles on: [Canada] Multiline Accounts

How to remove a line on your online account under the Multi-lining option?

Requirements

You must have an account with PhoneBox in order to enable the function of a Multi-lining account. You are able to add an existing or newly signed up account at PhoneBox. Adding and removing an account from a multi-lining account can be done by simply logging into your account.

How to remove a line from your Self-Serve account:

Go to My Account

Sign-in or create an account if you don’t have one yet

Tap on your profile icon in the navigation bar

Select “Remove account”

Insert the phone number of the line you’d like to give up responsibility for and accept terms and conditions.

PhoneBox will send a verification code to the number you entered

Enter the SMS 6-digit verification code and you’re done!

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 10/10/2024

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