How to Remove an eSIM from my device that is not working anymore?

Follow these steps to remove an eSIM (plan and number) from a dual SIM iPhone. This does not cancel the eSIM line. You must contact us to cancel your plan.

1. Go to Settings > Cellular.

2. Tap the plan (number) you want to remove.

3. Tap Remove Cellular Plan.

Click OK, the any current eSim being delete or remove will no longer appears on your device.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 10/10/2024