What is the difference between prepaid and monthly accounts?

You can find detailed information about our plans on our PhoneBox website

PhoneBox Monthly and Prepaid Plan Comparison

1. Monthly Plans

Monthly plans follow a fixed billing cycle, running from the 2nd of each month to the 1st of the following month.

• Monthly plans offer greater flexibility — you may cancel your plan at any time, and unused service periods may be eligible for a refund,
• You can apply for a Vacation Plan if traveling long-term (minimum 1 month, maximum 3 months) 
• You can continue using data even after reaching your limit. Data overage is charged at $15 + tax per 1GB
• You will receive a monthly invoice for your payments

Monthly Plans are recommended for customers who:

• Plan to stay in Canada for more than 3 months
• Appreciate having the option to pause or adjust their service depending on their situation
• Want the flexibility to use data beyond their plan limit

2. Prepaid Plans

A prepaid plan has no fixed billing cycle. You can activate it at any time, and it remains active for 30 days. After the 30-day period ends, you must manually extend the plan to continue using the services. — or you can enable Auto-Renewal to have your plan extended automatically each term.

• Data will be blocked once you reach your data limit
• Additional data is available anytime 
• Vacation Plans are not available for prepaid accounts

Prepaid Plans are recommended for customers who:

• Plan to stay in Canada for less than 3 months
• Want to avoid any additional data usage or overage charges

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 05/03/2026