You can easily activate your PhoneBox service using an eSIM—no physical SIM card required.

On the day of activation, a QR code and your phone number will be sent to the email address you used when placing your order.

To ensure a smooth activation process, please make sure:

• You have access to a stable Wi-Fi network
• You are using an eSIM-compatible device how to check eSIM compatiblity

Activate Your eSIM with QR code 

• iPhone 

1. Go to Settings > Cellular > Add eSIM
2. Scan the QR code on your email
3. Tap Add Cellular Plan
4. Follow the on-screen instructions

• Android / Samsung Galaxy

1. Go to Settings > Networks > SIM manager  > Add eSIM
2. Scan the QR code on your email
3. Tap Add mobile plan.
4. Follow the on-screen instructions 

• Google Pixel

1. Go to Settings > Network & internet 
2. Tap “+” button next to Mobile network
3. Tap Download a SIM.
4. Scan the QR code on your email and follow the on-screen instructions

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 03/03/2026