[Website] Check your balance & Pay your Bill

Overview: Check your current balance and pay your bill directly through your account. This is the fastest and most convenient way to manage your payments.

The payment process differs depending on whether you have a Postpaid or Prepaid plan.

Postpaid Plans:

1. Sign in to your account

2. Open the Billing page and select [Pay Bill]

3. Enter a payment amount
4. Choose a payment method:

• • Credit Card* (Visa, MasterCard, Amex, or JCB)
  • PayPal
  • Alipay
  • WeChat Pay

Prepaid Plans:

1. Sign in to your account

2. Open the Home page and select [Extension]

3. Select [CONFIRM]
4. Choose a payment method:

• • Credit Card* (Visa, MasterCard, Amex, or JCB)
  • PayPal
  • Alipay
  • WeChat Pay

Note: *Credit card payments accept Visa, MasterCard, American Express, and JCB.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 29/10/2025