Articles on: [Canada] Multiline Accounts

What are the benefits of using a Multi-lining account function?

What are the benefits of using a Multi-lining account function?



Requirements


You must have an account with PhoneBox to enable the function of a Multi-lining account. You are able to add an existing or newly signed up account at PhoneBox.


With this new Multi-lining account, you are able to have various benefits compared to creating an individual account.


Simplified Billing:


Whether you are a parent looking to consolidate your family’s bill payments or a business trying to cut down on time spent paying for each team member’s individual phone line, you will greatly benefit from multi line features. PhoneBox provides a clear snapshot of active lines under your name and convenient payment options that you can complete in just a couple of minutes.


Better Control:


For users who currently manage different individual lines, they no longer need to log-in to each account or contact customer service to make payments. Users can also toggle between prepaid and postpaid accounts to have a clear view of the active services they have with PhoneBox.


Peace of mind:


Each plan user can log on to their very own Self-serve account without worrying about the others. This means that you will still have a personal account even if you have transferred billing responsibilities to a family member, coworker or friend.


PhoneBox has put in place a secure 2 factor authentication system to protect your account. In order to add your line to a multiline account you will first receive a text message with a code which then will be verified by our system to complete the transfer.


Do you still need help?


Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.


With this new Multi-lining account, you are able to have various benefits compared to creating an individual account.

Updated on: 10/10/2024

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