What are the payment methods for monthly plans?

What are the payment methods for monthly plans?



Requirements:
Monthly plan is a long term ideal plan
Payment under monthly plan can be done via online account or contacting to our customer support team
Auto-payment through Visa Debit card is not eligible.

There are various payment options that clients can choose for the monthly plan. For most cases like activations, data top-up or term extension, the payment method options are:

Credit card: including Visa Credit & Debit, Mastercard.
PayPal
AliPay
WeChat Pay

Clients will receive automatic response right away once the payment has been completed and an online receipt will be provided via registered email address. Make sure to set your registered email address correctly in order to receive your online payment receipt.

Case Example:
Belle received the SMS saying “your credit card payment of $28.25 was declined on Apr 19”, she then called us at toll free and an agent from Customer Support told her, “You can sign up an account on our online self-serve then you can make the payment by PayPal or your visa debit card. And also update your credit card information there.”

Please make sure to settle the payment before the 25th to avoid the interest fee and the suspension.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 10/10/2024