What is the difference between prepaid and monthly accounts?

Prepaid Plans A prepaid plan has no fixed billing cycle. You can activate it anytime and use it for 30 days. Once the 30 days expire, you must extend it to continue using the services. Under this plan type:

• Data will be blocked if you reach your data limit
• You can always purchase additional data if needed ($15+tax per 1GB)
• Vacation plans are not available for prepaid plans

Monthly Plans Monthly plans have a fixed billing cycle that runs from the 2nd of each month until the 1st of the following month. Under this plan type:

• You are able to use more than your data limit ( But each 1GB data overage usage will cost for $15+tax )
• When you exceed your data limit, overage fees will apply
• You can apply for a vacation plan if you need to travel for an extended period ( At least 1 month or 3 months are maximums) 
• Invoice is available on the Monthly Plan

Real-World Example

Deshaun was new to Canada and visited our Vancouver store to request a Canadian number. The representative explained the difference between plan types to him. Since Deshaun planned to stay in Canada for years, he was recommended a monthly plan so he wouldn't have to worry about renewal deadlines like with prepaid plans.

Deshaun was informed that the main difference is that data overage fees apply to monthly plans. We highly recommend that customers use their device's built-in data tracking and reset the statistics on the 2nd of every month to monitor usage.

Deshaun's credit card is charged on the 19th of every month, and he must ensure payment is settled by the 25th of each month.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 10/11/2025