What You Can Do in the PhoneBox Self-Serve

PhoneBox Self-Serve Features

Managing your PhoneBox services is easy through our online self-serve portal or the PhoneBox app.

How to Sign up PhoneBox Self-serve

Available Features for All Plans

• Add / Remove Auto-Payment: Set up or update your auto-payment method anytime.
• Friends Referral Program: Invite friends and earn rewards when they join PhoneBox.
• Manage Multi-Line Account: Add, remove, or manage multiple lines under one account.
• Update Account Information: Edit your personal information such as your name or email address.

Available Features for Monthly Plans

• **Plan Change : **Your new plan will take effect from the next billing cycle (2nd–1st).
• **Vacation Plan : **Pause your service temporarily at a reduced rate.
• Suspend Your Number: Temporarily suspend your service if your SIM card or device is lost.
• **View Invoice : **Download or review your monthly invoices online.
• **Terminate plan : **Request to end your service

Available Features for Prepaid Plans

• **Extend Your Plan : **Add another term before your current one ends.
• **Plan Change : **Your new plan will apply beginning from the next 30-day term.
• **Add Data (Top-Up) : **Top up your current term.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 06/03/2026