When will PhoneBox deliver my SIM card?

Requirements:

• To sign up for a PhoneBox plan, you should have a credit card. International credit cards are also accepted.

We will deliver a Prepaid/Monthly SIM card to customers after a request, which can be made on PhoneBox website page Activation. Once we place your shipping order, the SIM card will be sent out by the following day. Please note the Shipping department is off on weekends.

Please kindly check your email periodically after your request! We verify the informed address before shipping the SIM card, and we will send an email if we find any issue.

No matter where you are, don't worry about the price. We will deliver a SIM card to your hand for free! You will receive it in 14 business days if you are outside of Canada.

You will have to fill out the following information:

• An international credit card. The payment will be done while activating.
• A starting date: when you would like to know your number and have it activated. We will inform you via email by then.

Case Example

Nikola lives in Slovakia now and he is a freshman in UBC in September 2021. He would like to have a Canadian number and get the SIM card before leaving his home country. He found a good prepaid plan and contact PhoneBox Customer Service about his inquiries. PhoneBox support agent guides him with the activation.

“Please make sure to choose the date you would like to know the number as the starting date and provide us your correct shipping address and email.”

Nikola will get his SIM card in Slovakia after 3-4 weeks.

Do you still need help?

Are you looking for different information about PhoneBox? You can visit the support section and read the frequently asked questions (FAQs). If you haven’t found the information you need, please contact our customer care via services@gophonebox.com or toll-free: 1-855-886-0505.

Updated on: 10/10/2024