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Articles on:[Canada] General Information
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  • [Canada] eSIM
  • [Canada] General Information
  • [Canada] International Calling
  • [Canada] Plans / Roaming / Promotion / International Calls and Texts
  • [Canada] App - Manage your Account 24/7
  • [Canada] Leaving / Port Out / Suspension
  • [Canada] Web - Manage your Account 24/7
  • [Canada] Billing Inquiry
  • [Canada] Managing your Account
  • [Canada] Port in
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  • [Canada] Shipping
  • [Canada] Complaints and Feedbacks
  • [Canada] Multiline Accounts
  • [USA] Payment
  • [USA] Before Sign Up
  • [Canada] Before Sign up
  • [USA] Managing your Account
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  • Home Internet
  • Which plans are available at PhoneBox?
    Which plans are available at PhoneBox? Requirements: To sign up for a PhoneBox plan, you should have a credit card. International credit cards are accepted. PhoneBox offers two types of plans- prepaid and monthly, both including Unlimited Canada-wide Calling, International Picture Messaging and high speed 5G data. Prepaid Plan is a 7-day or 30-day service. If customerPopular
  • PhoneBox plans have a lock-in contract?
    PhoneBox plans have a lock-in contract? PhoneBox is perfectly suited to those who don't have a credit check and do not wish to commit to long term contracts, especially for students or travelers on their working holidays. We offer a very high-quality, affordable wireless experience with freedom and flexibility. Case Example: Mostafa hear about PhoneBox and now he is intPopular
  • How to reach out to PhoneBox Customer Support team?
    How to reach out to PhoneBox Customer Support team? Our amazing customer support team is operated from 9:30 am to 6:00 pm PST on weekdays, and from 10:00 am to 6:00 pm on weekends. You are able to reach out to the support team through one of the main channels below: Toll Free Number: (1) 855-886-0505 Text message: (1) 855-966-5656 Email: Services@gophonebox.com (mailto:SSome readers
  • Why should I choose PhoneBox over other mobile providers?
    Why should I choose PhoneBox over other mobile providers? Requirements: New to Canada? PhoneBox is happy to be your first community! No credit check or contract required. Easy activation Multilingual support This new environment makes you panicked on your first day in Canada? We all have been there before, we understand your needs! PhoneBox staff bring theiSome readers
  • When will PhoneBox deliver my SIM card?
    When will PhoneBox deliver my SIM card? Requirements: To sign up for a PhoneBox plan, you should have a credit card. International credit cards are also accepted. We will deliver a Prepaid/Monthly SIM card to customers after a request, which can be made on PhoneBox website page Activation. Once we place your shipping order, the SIFew readers
  • How do I extend my service under the Canada prepaid plan?
    How do I extend my service under the prepaid plan? Do you want to extend your Prepaid plan? No problem, extension can be requested via PhoneBox Self-serve Extending will add another service term onto your account. You can also choose to add an auto payment method to automatically extend your services. ※Please note: once your prepaid service termFew readers
  • Effective Strategies to Manage Wireless Data and Prevent Overages ( New )
    Effective Strategies to Manage Wireless Data and Prevent Overages Monitor App Data Usage Your mobile device has built-in tools to track how much data each app consumes. By identifying high-data apps, you can reduce their data usage or uninstall them if necessary. For iOS Devices: Open Settings. Tap Cellular (or Mobile Data on some models). Scroll down to the Cellular Data section to view data usage for each app for the current period. For Samsung Devices: Go to Apps.Few readers
  • How to reactivate my SIM card ?
    How to reactivate my services from being suspended? This function is only valid for a Monthly Plan. You can reactivate your SIM card through our customers service channel . The reactivation fee will be applied $20+tax. Any payment made later than the due date will incur a 5% interest fee, which will appear on the next invoice. If we do not receive payment, we need to Suspend the account on the 1st of the following month. Terminate the account on the 10th of tFew readers

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