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Articles on:[Canada] General Information
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  • [Canada] eSIM
  • [Canada] General Information
  • [Canada] Plans / Roaming / Promotion / International Calls and Texts
  • [Canada] International Calling
  • [Canada] Leaving / Port Out / Suspension
  • [Canada] Sign Up
  • [Canada] Web - Manage your Account 24/7
  • [Canada] App - Manage your Account 24/7
  • [Canada] Port in
  • [Canada] Managing your Account
  • [Canada] Billing Inquiry
  • USA SIM cards
  • [Canada] Complaints and Feedbacks
  • [USA] General Information
  • [Canada] Network Quality / Network Status / Technical Support
  • [USA] Support
  • [USA] Payment
  • [USA] Before Sign Up
  • [Canada] Shipping
  • [Canada] Before Sign up
  • [USA] Managing your Account
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  • [Canada] Multiline Accounts
  • Home Internet
  • Which plans are available at PhoneBox?
    Which plans are available at PhoneBox? Requirements: To sign up for a PhoneBox plan, you need a credit card. International credit cards are accepted. Plan Types: PhoneBox offers two types of plans - Prepaid and Monthly - both including: Unlimited Canada-wide calling Unlimited international text and picture messaging Up to 1,000 minutes of internatioPopular
  • PhoneBox plans have a lock-in contract?
    PhoneBox plans have a lock-in contract? No, PhoneBox plans do not have lock-in contracts. We're perfectly suited for those who don't want credit checks or long-term contract commitments, especially students and travelers on working holidays. We offer a high-quality, affordable wireless experience with complete freedom and flexibility. Real-World Example: MostafaPopular
  • How to reach out to PhoneBox Customer Support team?
    How do I contact PhoneBox Customer Support? PhoneBox Operate 24/7 Availability: Our customer support team is available 24/7 to assist you. Primary Contact Methods: Toll-Free Number: 1-855-886-0505 Text Message: 1-855-966-5656 Email: services@gophonebox.com Live Chat: Click the blue chat bubble at the bottom right of our website (also availablPopular
  • Why should I choose PhoneBox over other mobile providers?
    Why should I choose PhoneBox over other mobile providers? What Makes PhoneBox Different: New to Canada? PhoneBox is happy to welcome you to our community! No credit check or contract required Easy activation process Multilingual customer support Designed for Newcomers: New to Canada and feeling overwhelmed? We understand your needs! Our PhoneBox staff bring knowlSome readers
  • When will PhoneBox deliver my SIM card?
    When will PhoneBox deliver my SIM card? Requirements: To sign up for a PhoneBox plan, you need a credit card. International credit cards are accepted. Delivery Process We will deliver your Prepaid or Monthly SIM card after you purchase a plan through our website. Once we process your shipping order, the SIM card will be sent out the following business day. Please notFew readers
  • How do I extend my service under the Canada prepaid plan?
    How do I extend my service under the prepaid plan? Want to extend your Prepaid plan? No problem! Extensions can be requested through PhoneBox Self-Serve. Extending your plan will add another service term to your account. You can also set up auto-payment to automatically extend your services. Important Notes: Once your prepaid service term has been extended, cancellations and refunFew readers
  • How to reactivate my SIM card ?
    How do I reactivate my suspended service? This option is only available for Monthly Plans. You can reactivate your service by contacting our customer service team. A reactivation fee of $20 + tax will apply.  Payment Timeline and Consequences: Any payment made after the due date each month 25th will incur a 5% interest fee, which will appearFew readers

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