• How do I terminate my account?

  How do I terminate my account? Requirements: If you have an outstanding balance on your account, you must make a payment before termination. If you use data overage, you have to pay for it before termination. MONTHLY PLAN – A refund for the unused service fee will be processed to your last payment method at the end of the month following your termination date. MONTPopular

• Will I get a refund for unused services when I terminate my account?

  Will I get a refund for unused services when I terminate my account? Requirements: You must be a monthly plan customer Your refund balances will be deducted if there's any remaining outstanding balance left under your account. You will receive a Termination & Refund Confirmation email within 1–2 business days from your termination date. Please make sure to clickFew readers

• How do I transfer my phone number to a different mobile provider?

  How do I transfer my phone number to a different mobile provider? Requirements: Before you proceed with the port-out request, please check: If you have outstanding balance on your account, you must make a payment before you request the port-out If you have used data overage, you have to pay for it If you are still on our device contract, you have to pay for theFew readers

• Can I schedule my account termination date?

  Can I schedule my account termination date? Requirements: If you have an outstanding balance on your account, you must make a payment before termination If you use data overage, you have to pay for it before termination If you are still on our device contract, you have to pay for the rest of the device fee If you used a one-month plan discount, you should stay with us for over four months (including the free month) Termination means completely closing your PhoneBox account. YFew readers

• When will I get my refund after terminating my account?

  When will I get my refund after terminating my account? Requirements: Customers are able to receive a refund under some conditions. You have to fill out the refund method form. Once we receive the form filled with the refund method information from the client, we can process the refund related to unused services left in the account. The refund will be sent on the end oFew readers