• What is the difference between prepaid and monthly accounts?

  What is the difference between prepaid and monthly accounts? Prepaid Plans A prepaid plan has no fixed billing cycle. You can activate it anytime and use it for 30 days. Once the 30 days expire, you must extend it to continue using the services. Under this plan type: Data will be blocked if you reach your data limit You can always purchase additional data if nPopular

• Does a prepaid line expire?

  Does a prepaid line expire? Requirements: To top up or extend your service, you must have a valid credit card. PhoneBox accepts both Canadian and international credit cards. ( Canadian Debit Card is valid for the payment ) How Prepaid Service Works: Yes, prepaid lines do expire. Your prepaid service duration is 30 days from activation. As long as you extend the service before the 30-day period ends, you can continue using it. If you do not extend the service, it will automaticalSome readers

• What is a Vacation Plan and how does it work?

  hat is a Vacation Plan and how does it work? Requirements: You must have a Monthly plan service Your account must have been active for at least 6 months You must reactivate your account for at least 6 months after a vacation plan before applying for a new one What is a Vacation Plan? A Vacation Plan is a temporary account suspension designed for customersFew readers

• Will I get a notification when my prepaid plan is about to expire?

  Will I get a notification when my prepaid plan is about to expire? Yes, we will send three SMS notifications at different times, and we will also email you when your account expires. Notification Timeline Example: David's service term: February 12, 2021 ~ March 13, 2021 First SMS: March 8th (5 days before expiration) Second SMS: March 12th (1 day bFew readers

• Will I get a notification if I exceed my data limit?

  Will I get a notification if I exceed my data limit? Yes, we will notify you via SMS when you are approaching your data limit and when you reach it. Frequently Asked Questions: Where can I find data overage fees? You will be able to see data overage fees on your next monthly invoice. Can I still use data after reaching my limit? This depends on your pFew readers

• Can I still receive calls and SMS after my prepaid plan has expired?

  Can I still receive calls and SMS after my prepaid plan has expired? No, once your 30-day term ends without an extension request, you will lose all services (calls, SMS, and data) on the last day of your term. You will not be able to receive or make calls and SMS anymore. Important: Do not wait until the last minute to extend your service to avoid service interruption.Few readers

• How do I add more data to my prepaid plan?

  How do I add more data to my prepaid plan? Requirements: To top up or add more data, you must have a valid credit card or debit card. PhoneBox accepts both Canadian and international credit cards. When You Need More Data: When you reach 100% of the limit , data will be blocked automatically. If you wish to use more data, you can add it through your online account, tFew readers

• I forgot to extend my prepaid plan before term ending date. How can I make a payment?

  I forgot to extend my prepaid plan before term ending date. How can I make a payment? Unfortunately, once your prepaid plan expires, the account is automatically terminated and cannot be extended retroactively. However, if you need to reactivate service, here are your options: If Your Account is Still Active (Before Expiration): Payments can be made online or in our stores. To pay online, log into your account on our website or app:Few readers

• Can I extend my vacation plan?

  Can I extend my vacation plan? Requirements: Your account must be reactivated for at least 6 months before applying for a new vacation plan Extension requests must be submitted on or before the 26th of the month Vacation Plan Extensions: Yes, customers can extend their Vacation Plan up to a maximum total duration of 3 months. After the 3-month temporary suspensFew readers