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  • [Canada] eSIM
  • [Canada] International Calling
  • [Canada] General Information
  • [Canada] App - Manage your Account 24/7
  • [Canada] Leaving / Port Out / Suspension
  • [Canada] Plans / Roaming / Promotion / International Calls and Texts
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  • How does a Prepaid Plan work?
    How does a Prepaid Plan work? Requirements: To sign up for a PhoneBox number, you will need a credit card or a debit card. International credit card is also accepted. All PhoneBox's prepaid plans offer unlimited Canada-wide calling and international text messaging. If you choose a prepaid account, you don't need to worry about the billing cycle. The prepaid duration plPopular
  • How does a Monthly Plan work?
    How does a Monthly Plan work? Requirements: To sign up for a monthly PhoneBox number, you will need a credit card or a debit card. International credit card is also accepted. All PhoneBox's monthly plans offer unlimited Canada-wide calling and international text messaging. As a Monthly account, your plan cycle will always run from the 2nd day in the current month toPopular
  • How does the online activation work?
    How does the online activation work? Requirements: To proceed with the online activation, you must have a valid credit card. PhoneBox accepts both Canadian and international credit cards. Online activation can be done for both Prepaid and Monthly plans via PhoneBox website. Check our guideline about how to complete your activation request on theSome readers
  • What plans are available at PhoneBox?
    What plans are available at PhoneBox? Requirements There are no requirements to choose your PhoneBox plan. However, once it's done, you will need a valid credit card to purchase your SIM card and activate your phone number. Both prepaid and monthly plans are available at PhoneBox. All options offer unlimited Canada-wide calling and unlimited international text messagingFew readers
  • How do I start using my PhoneBox SIM card?
    How do I start using my PhoneBox SIM card? Requirements: To sign up for a PhoneBox phone number, you will need a credit card or a debit card. International credit card is also accepted. It is simple to start using your PhoneBox SIM card. If you already have one, you must activate it. Please access the PhoneBox website and choose the "ActivatiFew readers
  • Is it possible to purchase a SIM card outside of Canada?
    Is it possible to purchase a SIM card outside of Canada? Requirements: You will need an international credit card to purchase your SIM card outside of Canada. Also, you must decide between a prepaid or a monthly plan before you sign up. It is possible to purchase a PhoneBox SIM card outside of Canada. To do so, you must choose between a prepaid or a monthly plan beforeFew readers
  • How can a traveler who just arrived in Canada purchase a SIM card?
    How can a traveler who just arrived in Canada purchase a SIM card? Requirements: To purchase a SIM card at PhoneBox website, you will need a credit card. If you prefer, you can also use a debit card when purchasing in our store. The easiest way to purchase a SIM card and start using our services is to go to our website. There, you can see ourFew readers
  • Is it possible to schedule the activation date of the SIM card?
    Is it possible to schedule the activation date of the SIM card? Requirements You can schedule the activation date when doing the online activation. You will need a Canadian or an international credit card to process the payment. On the online activation page, you can activate your PhoneBox account on the same day or schedule a further day to start. You just have to seleFew readers
  • Mobile APN Setting ( New )
    Mobile APN Setting Here is how to program your Access Point Name (APN) settings on a wireless device for functionality. For Android Device Setting: For iPhone product. APN settings are not allowed to modify manually. Please follow the steps below to refresh and configure a correct APN settings Please remove any profile of previous network service provider on the phoneFew readers
  • (iPhone) How to swicth your data plan from one to other than you have on the device? ( New )
    How to swicth your data plan from one to other than you have on the device? ( iPhone ) To manage which number utilizes data on your dual SIM or eSim iPhone, please follow these steps. Note that only one number can use data at a time. 1. Go to Settings Cellular. 2. Tap Cellular Data. (https://storage.crisp.chat/users/helpdesk/website/99a22617b1020000/e635e24Few readers
  • How can I change my phone number? ( New )
    How can I change my phone number? If you need to change your phone number, follow these steps: First-Time Request: to change your phone number for the first time is free of charge. Process: To request a new phone number, send an email to services@gophonebox.com or call our toll-free number at 1-855-886-0505. Second-Time Request: Any additional requests to change your phone number after the first one will have a fee of $20 + tax. Process: For further changes, send an emailFew readers
  • How to change my Caller ID? ( New )
    How to request change my Caller ID? If you need to change your Caller ID, then you can reach out to one on bellow contact for the request: We can assist you request a Caller ID that you wish to appears on your calling to anyone device. But if the person that being saved your contact prefer name, then it might not be work at this moment. It will only appears on what being saved under their contact list. Email: services@gophonebox.com LiveChat: www.gophonebox.comFew readers

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