Home Internet Sign-Up Process

You can sign up for PhoneBox Home Internet directly through our website:

PhoneBox Home Internet https://gophonebox.com/home-internet

Step 1. Requirements

The sign-up requirements for PhoneBox Home Internet may vary depending on your region.

1. Western region (BC, AB) : A credit check is required 
2. Eastern region : A valid Canadian credit or debit card is required 

Step 2. Check Service Availability 

Before signing up for a PhoneBox Home Internet plan, all customers must first check service availability.

During the sign-up process, you will be asked to enter your physical service address.

This step is required to confirm whether Home Internet service is available at your location and to determine the applicable installation options and pricing.

Your eligibility is initially assessed at this stage based on the address provided.

Step 3. Complete Detail and Payment

Western region (BC, AB) (TELUS)

1. Complete Details

Enter your personal and contact information as prompted. Once all required fields are completed, proceed to the checkout page and submit your application.

2. Installation

Installation options vary by address. If self-installation is not available, a TELUS technician will provide free installation.

In areas where self-installation is available, equipment will be shipped to you without a technician visit. Optional technician visits in self-install areas may incur additional fees.

3. Payment and Activation

All payments will be processed directly through TELUS after your internet service has been successfully activated.

East Region (Koodo)

1. Address Verification

Verify your address to confirm eligibility and available services.

2. Complete Details

Enter your personal and contact information as prompted. Once all required fields are completed, proceed to the checkout page and submit your application.

3. Payment

All payments will be processed directly through Koodo.

Updated on: 10/02/2026