Home Internet Sign-Up Process

You can sign up for PhoneBox Home Internet directly through our website:
PhoneBox Home Internet

Step 1: Check Service Availability

Before signing up, enter your physical service address on our website to check whether Home Internet is available at your location.
Your address will be used to determine:

• Service availability
• Available installation options
• Available plans and pricing

Step 2: Complete Your Application

Enter your personal and contact information in the sign-up form. Once you have completed all required fields, review your information and submit your application.
After submission:

• Our team will review your service address and eligibility.
• You will receive a confirmation call within 24 hours to finalize your order.
• Additional information may be requested if needed to process your application.

Step 3: Arrange Installation

Your installation method depends on your service address.

Self-Installation

If self-installation is available at your address:

• Your Internet equipment will be shipped directly to you.
• You can set up your service by following the installation instructions.
• A technician visit is not required.

Equipment delivery usually takes 3–5 business days.
For detailed instructions, please see Installing Your Rogers Xfinity Internet.

Professional Installation

If self-installation is not available at your address:

• A technician will visit your home to complete the installation.
• Professional installation is provided free of charge.
• Your appointment details will be provided after your order has been confirmed.

For more information, please see our Home Internet Equipment & Installation article.

Step 4: Service Activation

Once the required installation process has been completed, your Home Internet service will be activated.
Your service should be ready to use once activation is complete.

Step 5: Payment and Billing

Once your Home Internet service has been successfully activated, ongoing payments for your Home Internet service will be processed directly through Rogers.
For billing or payment inquiries after activation, please contact Rogers directly.

Updated on: 06/10/2026