Data
How do I check my data usage?
How do I check my data usage? Feel free to check your current data usage by logging into your online account. When you log in, you will be able to see your name and current plan on the left-hand side of the page. Below the section, you can see your up-to-date data consumption in both percentage and numerical information. (https://cdn.elev.io/file/uploads/Ms2Few readersHow can I top up more data?
How can I top up more data? As a prepaid user, you will have a certain amount of data that can be used throughout your 30-day period. Once you have used up all of those data, the speed will be reduced to 2G speed until the next term unless you add more to your account. It can be done with just a few simple steps. First, log into your online account via this direct link (http://myaccount.gophonebox.Few readers
Plan Change
Am I able to cancel a requested plan change?
Am I able to cancel a requested plan change? Clients will be able to cancel the requested plan change before the beginning of the new term. Since plan changes will always start from the beginning of the next term, we can remove the request anytime before the new term has begun. To cancel the pending plan change, please contact our Client Care Team and request to cancel the solicitation. You can reachFew readersHow can I change my plan?
How can I change my plan? The plan change is one of the most common requests in which we upgrade your plan to another with a higher data capacity or downgrade to a lower plan set if high data is not your priority. Either the upgrade or downgrade of plans is available at PhoneBox. There are two simple options to complete your plan change. Your first option is to log into your online account (https://mFew readers
Sign Up
How to Sign-Up to use Self-Serve?
How to Sign-Up to use Self-Serve? We always encourage our clients to sign up for a self-serve account, as there are several benefits and service options available by simply logging in. How to Sign up Once the services have been activated clients will be able to sign up for a self-serve account on our website. To sign up, please follow this link. Enter thFew readersWhat are the services and options available on Self-Serve?
What are the services and options available on Self-Serve? At Phonebox we encourage our clients to create a self-serve account, where you can take advantage of several benefits and services offered through our website/app. List of options and services available: Extend your services: you can choose to manually extend your services by adding another 30-dayFew readers
Extension
Can I pre-schedule my prepaid extension?
Can I pre-schedule my prepaid extension? A term extension allows you to extend your service to another term (prepaid cycle). You can pre-schedule your prepaid term extension well in advance. Most of our clients also tend to extend several terms at once. This will help you to prevent automatic account termination caused by failures in service extensions. A pre-schedule term extension is a fairly straightFew readersHow do I extend my service under the US prepaid plan?
How do I extend my service? Do you want to use your plan for longer than 30 days? No problem, an extension can be requested via our self-serve website. Extending will add another 30-day term to your account. You can also add an auto payment method to extend your services automatically. Please visit our website and log into your online account. You will be able toFew readersCan I set up auto-extension?
Can I set up auto-extension? We recommend our prepaid clients set up auto-extension to avoid suspension or termination once the term ends. A few options are available to complete setting up an automatic extension under your account. Please visit our website and log into your online account by selecting Sign In. Have you still not registered your online account with us? NoFew readers